Your dental IT, running in the background.
Server monitoring, virus and malware protection, and remote-access tools that let our technicians resolve most issues without an on-site visit. Built into the maintenance plan, not billed separately.
A defined
scope, not a
vague promise
of “support.”
You should know exactly what you’re paying for. Here’s what managed services covers month to month, so there’s no guessing about whether something falls under your plan.
- 24/7 remote monitoring of workstations, servers, and network gear
- Dental-aware Windows patching scheduled around your patient calendar
- Endpoint security & antivirus management on every workstation
- Backup verification, with periodic test restores performed throughout the year
- User account management for new staff onboarding / offboarding
- Quarterly maintenance reports emailed to your practice manager, summarizing results from each computer in the office
When managed
services makes
sense
Established practices that need IT to just work
Practices migrating from a generalist MSP to dental-specialised support
Multi-doctor or multi-location practices wanting a single accountable team
When something
else fits better
Solo practices wanting per-incident hourly support (see Maintenance instead)
Practices with deeply custom in-house software (we focus on dental tooling)
Honest scoping means we say “no” sometimes. If your practice doesn’t fit, we’ll point you toward what does.
“He makes us feel as though he is part of our company. There has never been a time when he is needed that he has not taken care of us.”
Fluent in practice
management and
imaging. Not “we’ll
Google it.”
Your software vendor handles the software. We handle the rest of the stack it sits on, and we know your software well enough to talk to the vendor on your behalf when needed.
See if managed services makes sense for your practice.
Free 30-minute audit of what you have today, what's working, and where managed services would actually move the needle. No pressure.