Specialized IT for dental practices that can’t afford downtime.
Texas-rooted managed services, HIPAA-aware backups, and rapid remote response for the practices we already support.
Remote ticket → first touch
Uptime · Last 90D
Every major dental
software. The hardware
that runs it best.
Six things we do well, for dental practices.
Each is its own page with what’s involved, what it costs, and who it’s for. None of it is generic IT.
Managed Services
Ongoing monitoring and maintenance of your hardware and network, included with the monthly maintenance package.
Learn more →Maintenance Plans
Customizable maintenance with quarterly office visits. The Annual plan is what we recommend.
Learn more →Online Data Back-up
Off-site, encrypted backups for practice-management data, digital X-rays, 3D X-rays, QuickBooks, and the records that run your practice.
Learn more →Data Recovery
When a hard drive fails, we recover the data, at a fraction of the price of traditional recovery services.
Learn more →New Office Construction
IT planning and installation for new dental builds: cabling, networking, imaging, ops-day-one.
Learn more →Practice Management Software
We support every major dental practice-management and imaging system. Install, integrate, troubleshoot, migrate.
Learn more →
We only do dental.
That’s the whole
pitch.
Three things we believe, and behave like we believe, that competitors with broader IT portfolios can’t honestly claim.
We only do dental.
Exclusive focus on dental professionals since 2012. We know Practicve Management Software the way your software vendor does, and we know the imaging hardware they sit on, which your software vendor doesn't.
Texas-rooted, on-site when it matters.
Grand Prairie home base; 25+ DFW-metroplex cities in our active coverage. Remote response in minutes; on-site visits scheduled around your patient flow, not against it.
HIPAA-aware backups, verified.
Encrypted, off-site, with periodic test restores throughout the year. The point of a backup is the restore. We test it so a hardware failure is a half-day inconvenience, not an existential question.
Four steps from first call to clear
monitoring.
We move at the pace of your practice, never against it.
Free practice IT audit
We start by understanding what your practice already runs: hardware, software, network, and where the friction lives.
Tailored IT plan
A documented plan: what we'd change, what we'd keep, what it costs. No surprises later.
Onboarding & setup
We migrate, install, configure, and verify, coordinated around your patient schedule, not against it.
Ongoing 24/7 support
Once you're live, you have us: monitoring, patching, remote support, and on-site visits when needed.
Where we’re
rooted.
Grand Prairie home base, with active coverage across 25+ cities of the DFW metroplex, with Lubbock, Austin, and San Antonio practices added as the team grows.
Dallas–Fort
Worth, TX
Concentrated coverage; on-site response in 30–60 minutes.
Lubbock, TX
Remote response 24/7; on-site visits scheduled.
Austin, TX
Remote response 24/7; on-site visits scheduled.
San Antonio, TX
Remote response 24/7; on-site visits scheduled.
Four techs, on call.
DDS is small on purpose. You’ll know who’s coming out, and they’ll know your practice.
01
JR Kitchens
President / CEO
Since 2012
02
Trey Florence
Remote Technician
Since 2017Brad
Technician
Julian
Technician
We deliberately turned
away the general-
business market. Here’s
why.
Every MSP says they specialise. Most serve whoever calls. DDS Computers made the decision to focus on dental practices specifically, and to hold that line when the temptation to widen the scope comes up.
Dental software has a learning curve that takes years, not weekends.
Eaglesoft, Open Dental, Curve, Carestream, Dexis, Cerec, Archy, Fuse: each has its own database architecture, backup format, imaging integration quirks, and support-vendor relationship. A generalist MSP can Google most of it. We already know it. When your practice-management server goes down at 7:30am, that difference is the difference between a 20-minute fix and a three-hour wait.
HIPAA isn't a checkbox. It's a continuous, dental-specific discipline.
General IT shops know HIPAA in the abstract. Dental practices have a specific set of concerns: patient record retention, imaging archive security, Business Associate Agreements with software vendors, PHI backup encryption, and audit-trail requirements on clinical systems. We've built our service delivery around these specifics.
Dental practices have narrow maintenance windows. We're built around them.
A dental office runs patients from early morning through late afternoon with almost no margin for downtime. Updates, maintenance, and any disruptive work have to happen in tight pre-open or post-close windows. We schedule around your patient calendar, not against it.
Specialisation means we attract people who genuinely know dental IT.
Because DDS is dental-only, we attract technicians who are interested in dental IT specifically, not generalists who'll move on once a broader opportunity appears. Our team has stayed stable for years. Your practice doesn't re-educate a new tech every 18 months.
Looking for franchise or multi-location medical coverage?
Beyond dentistry: franchise & medical operators →Real practices. Real names.
“He makes us feel as though he is part of our company. There has never been a time when he is needed that he has not taken care of us.”
“They provide great value in terms of pricing and expert service. Kept our systems running smoothly. Five stars.”
“Always quick to respond in a friendly manner. J.R. has literally worked around the clock to resolve difficult and pressing technological issues.”
We design dental IT from
blueprint through
opening day.
Cabling, networking, workstation placement, server room, imaging integration. Spec’d around how dental practices actually work, so the IT is ready when the practice opens.